The Imperial Hotel impresses with its impeccable service and prime location near the Imperial Palace and Ginza. However, the room layout felt a bit cramped, and some amenities seemed dated. Still, the overall hospitality and dining options made it a memorable stay.

Wow, loved the location! Just a short stroll to parks and the train station. The breakfast view was fab. Super spacious room & cozy vibes, really felt at home!

The cab driver got us lost like we were on a wild goose chase! Next time, I’ll just walk—at least I’d get my steps in!

Cutting through the noise

A gem of a stay with breathtaking views overlooking the city skyline! The impeccably clean and spacious rooms provided a sanctuary after a day of exploring. The staff was exceptionally attentive, making every request feel personal. A well-situated spot for shopping and dining in the bustling district, truly worth every moment spent here.

I was blown away by the dedicated service, especially at the business facilities where free cappuccino is available, and the amazing Japanese breakfast at the restaurant was a highlight! I would definitely return again.

Good place with excellent wi-fi, a fantastic fitness centre, and a cute bar/lounge area. I'll never forget how the staff helped me find my lost wallet during my first stay. Highly recommend it for a romantic escape!

Couple's perfect getaway

The staff and the service was 5 worthy. I mean, you know? Like, one day I was just wandering around and the concierge stopped to help me find a great dinner spot, took care of it quick like. And then there’s this waiter at breakfast who always remembered my coffee preference right off the bat, and it’s just these little things that matter.

Would recommend for a swift visit

Impressive lobby, impressive service. from the incredibly helpful staff who guided me to my room and provided a detailed overview of the facilities to the fantastic range of bathroom amenities that made my stay comfortable during my 1-night visit.

Nothing to complain about.

Superb Service

Elegant hotel with a prime location near Ginza. Our room was spacious, featuring a flat-screen TV, minibar, and a comfy seating area. Loved the breakfast with great variety and fresh pastries. Staff was super friendly and knowledgeable. The fitness center was small but functional, and the nearby park was a nice bonus for some outdoor time.

Exceptional Service and Comfort Await You

During our stay, the attentiveness of the staff truly shined, especially during family meals. The concierge offered valuable tips to navigate Tokyo efficiently. Don't miss the wonderful amenities in the bathroom. they're plentiful and lovely. Opt for breakfast at the onsite restaurant—it sets a delightful tone for your day!

The Imperial Hotel provided a spacious room with impressive views right across from the Imperial Palace. The staff were exceptionally courteous and attentive, ensuring that all my business needs were met efficiently. The location was ideal, with a quick walk to Ginza's premier shopping areas and easy access to transportation.

The breakfast was quite busy, leading to long wait times.

We enjoyed a wonderful stay with great service. The staff was knowledgeable and responsive. Our room offered an amazing view and ample space. The location is ideal, close to major attractions. Breakfast had a nice variety of dishes. 🥞

Oh boy, that grilled fish was an experience! It melted in my mouth like butter, with flavors of the sea that had me dreaming of Tokyo nights. And shoutout to the convenience of the location, making it easy to explore the Imperial palace nearby. The staff pampering you like royalty just adds to the charm. Absolutely recommend!

Now, while the hotel has serious old-school vibes, it’s still well-kept and cleaned like a dream. The gym, though? A bit of a letdown for a 5-star place since we had to hit the tower gym while the main one was being spruced up. Still, you can't deny the charm!

The room was spacious with a comfy king-size bed, which was a plus for a good night's sleep. Bathroom had a lot of little amenities that made it feel upscale. Housekeeping was on point—everything was clean and tidy. The only issue was no room safe, which felt a bit odd. Also, I had trouble getting into the breakfast buffet one day because it was super crowded. But overall, the room itself was a solid choice for comfort.